Welcome. Let's get you started with redeeming your purchase from a site that is not Boom Learning. (Did you know your Publisher earns more if you buy direct at Boom Learning?)


Find Your Redemption Files 

1. Open the files you purchased or downloaded. 

There may be more than 1 redemption file included in your download. 

If you purchased a bundle - find the one-click bundle redemption link. If the product was made using the TPT bundle tool - DO NOT click each individual file link to redeem your bundle. Instead, locate the bundle file starting with the word “BONUS.” You will find the one-click bundle redemption link within this file. 

2. Click the redemption links in the file. 

Clicking the link will take you to the Boom App and will prompt you to create a new account or sign in to the Boom account you wish to redeem to. You may only redeem the product once to a single account.


Complete the Redemption Confirmation 

Everything you enter on this page is shared with the Publisher. It is important to enter accurate information. Failure to do so may result in your redeemed product being removed from your Library.



Where did you buy these Boom Cards - enter the website where you purchased the Boom Cards or the method by which you received them (such as TPT, Mieux Ensigneur, the name of subscription, Pinterest post, publisher email, etc). Be detailed. If you obtain the product from TPT enter one of 

  1. TPT for purchases,
  2. TPT School Access for TPT School Access redemptions, or 
  3. TPT Flex for Flex program redemptions.


Please note that TPT School Access acquired items can only be redeemed during an active and paid TPT School Access license term. If your TPT School Access account has expired, you may not redeem an item obtained using TPT School Access.


When did you buy them- is the date of purchase found on your receipt. If it was not a purchase, enter the date you clicked on the social post or the link from the seller. For purchases you must provide the date on the receipt.


Order Number or Redemption Code - Your order number is on your receipt. Please include only the Order Number. Omit # or the word Order. For more information read: Where do I find my order number for external marketplace purchases? Entering the order number is required. You may only enter free or freebie if no receipt was issued.


Finding Your Files 

If you have already walked through the redemption process, click Library. Your purchased decks should be there; please be sure to check the "Purchased Unfoldered" folder or use the search bar to look for a specific title. If you get an error that you have already received the promotion - it means you have already successfully redeemed the item and it is waiting for you in your Library.


Still stuck? Forward your purchased download and your proof of purchase to us via the Help Center and we'll help you out.


Don't Share Redemptions

Redemptions that cannot be validated are subject to removal. You may only redeem the product once to a single account. You may not redeem the product to multiple accounts. Making unlicensed redemptions will result in your account being barred from making redemptions.


We share your proof of purchase, name, and redemption date with the Publisher, and, if necessary, the external marketplace, for integrity purposes. As stated in our Terms of Service, by redeeming an external purchase, you are consenting to us sharing your information with the Publisher and external marketplace. Information we can share can include all date information, your full name, address, and contact information, and any other information we need to share to validate that your redemption is valid.


Redemption Holds

If you receive an error that your redemptions are on hold, a publisher that you redeemed from is requesting proof of purchase. Please check your email, as you will have received a request for more information there.

 

If a proof of purchase has been requested and is not provided within 7 days of the request for proof, the redeemed items will be removed until proof is supplied. Your account will be blocked from additional external redemptions until you contact us to clear the block.

 

Redemptions from external sites are provided to you as a courtesy. Users found to be making unlicensed redemptions or that choose not to cooperate with providing proof of purchase will have their accounts barred permanently from making external redemptions.


Trouble Redeeming


If you received an error when you tried redeeming your purchase, please contact the seller in the external marketplace for assistance. If the seller is unable to assist with the error, you will need to contact the external marketplace's customer service to receive a refund.