Boom Learning Support

Phone Support 3

• Schedule a Call
• Existing Customers
• Email Support

Parent and Student FAQS 4

• Parent Letter - Logging in and Understanding Progress Reports
• Technical Specification — What You Need To Make Boom Cards Work
• How do Students earn Coins, Gems and Pulses (Lightning Bolts)?
• Parents and Students: Change your own Password [WIP]

Getting Started - Adding Students 13

• Sharing Students (Colleagues)
• Setting up Your Profile
• Importing a Google Classroom
• Using a "Sign in with Boom" classroom (including QR codes)
• Moving Students Between Classrooms

See all 13 articles

Privacy Matters 5

• Boom Learning Opt-In Permission Slip
• Data Protection Addendum
• Keeping rosters private - FERPA & HIPAA Compliance
• Data Elements (for School Contracts)
• Vendor And Consortium Approvals in Place

Student Account Management 4

• How to Change & Reset a Student's Password
• Simplifying student sign-in with Picture Passwords and Classroom Sign-in
• How to change a student username (or my username) to something easier
• Making, printing, and using login cards and QR Codes (print roster)

Assigning Boom Cards to Students 12

• Fastplay and Fast Pins to Play and Share Decks
• Assigning, Un-assigning, and Playing Boom Cards
• Assigning Boom Cards in a Learning Management System (LMS)
• Folders - Managing Decks in the Library
• What cards do the students see?

See all 12 articles

Progress Reports 3

• Supercharged Student Success Data Reporting
• How to reset student reports (aka delete student data)
• Human Scoring for Open Response Fill in the Blank

Boom Cards 6

• Points - What are they and why do you use them
• My Deck Doesn't Appear in My Library
• I can't find my Boom Cards (I bought from Teachers Pay Teachers (TpT) or somewhere else)
• Missing Purchases (aka Using the Boom Learning Store)
• Complete My Bundle Price Discounts

See all 6 articles

Purchase Orders, Payments & Sales Tax (including Exemptions) 5

• Choosing Accounts for Your School
• Buying Boom Cards for a school (Purchase Orders, School Purchases, Practice Purchases)
• New Jersey Business Registration versus Certificate of Authority
• Buying Memberships for Others
• Common Modified Terms

Membership Accounts 9

• Which Membership Should I Choose?
• Why Do I Need To Sign Up & What Am I Buying Again?
• I have an account and I didn't sign up (also goes by Have you charged me for an account?)
• Special Promotion
• Account sharing is not allowed

See all 9 articles

Gifts 1

• Digital Gift Vouchers

Ratings and Feedback 3

• Feedback
• How to contact an author/seller to give feedback
• Ratings

Sweepstakes 2

• Sweepstakes Official Rules
• Instagram 1000 Sweepstakes

Memberships Don't Include Cards or Points 0

Making Decks 15

• Bottom of cards gets cut off
• What is "Private Publishing" and How to do it?
• Can I edit/change/modify a deck after I published it?
• What should I do if I accidentally delete a template item from a card? How can I get it back?
• What answer types are there? Does every card need to have a question?

See all 15 articles

Converting Files to Boom Cards 4

• Importing from Powerpoint For Mac (Video Tutorial)
• Importing from Microsoft Publisher
• Importing from PowerPoint in Windows
• Convert Google Slides to Boom Cards

Creating with Sound 8

• A Video Tour of Creating With Sound
• Making Draggable Sound Objects
• Converting m4a files to mp3 files (all platforms)
• Recording Sounds for Boom on the Macintosh
• Converting sounds to work with Boom on the Mac

See all 8 articles

Drag and Drop, Drop Zones, and Moveable Pieces 4

• Get Started by Watching Our Video
• Troubleshooting Drag and Drop
• Using Drop Zones for Making Number Lines
• Creating Multiple Drop Zones Where Only One Zone is the Correct Answer

Fonts, Images and Clip Art 11

• Font and Clip Art Permissions Granted or Denied List
• Acknowledging Artists and Font Authors
• How to Crop an Image
• Making a Cover Image
• Special Symbols and Characters and On-screen keyboard

See all 11 articles

Working with Video 1

• Adding Video

Getting Started 17

• Getting Started
• Quality over Quantity - Publish to the Store
• How to name your decks
• Content Icons for Cover Images
• How to Create a Bundle

See all 17 articles

Payments, Sales Tax and More 13

• How Points Work for Sellers
• Understanding Sales to Schools and Businesses
• What to Consider When Setting Your Prices
• Understanding your Sales (Tax Records)
• Complete My Bundle Payouts

See all 13 articles

Selling on External Sites 4

• MANDATORY READING - Selling on Other Marketplaces (such as TpT) or Your Own Website
• Set your BoomURL
• Common Pitfalls - Creating Clickable Links in External Documents
• Short Term Promotions

Infringement Issues 3

• Your Item was Taken Down
• Reporting Infringement of your Copyrights
• Licensing Links

Purchases 4

• Finding your payment records
• Receipt
• Manage Your Credit Card
• Refunds

Change my Account 9

• Why do I need two different pictures of me: an author and teacher picture?
• Downgrade an Account
• Cancel an Account
• Add a Password
• Adding or Changing your Email Address, Username, Google Authentication to Your Boom Cards Account

See all 9 articles

Boom Card Player 8

• My child has lost his or her password
• Student Login
• Using the Notebook Feature
• Boom Cards are not playing sounds
• iPad Issues

See all 8 articles

FAQs 8

• Setting Up Google Classroom with Boom Learning
• Can I change my USER ID?
• My library is gone! I can't find my students! Where is my deck?!
• What happens to my paid membership when it expires?
• Mouse doesn't move (and other teletutoring screen share questions) (Zoom)

See all 8 articles

Account Management 5

• Troubleshooting: Student can't log in
• Troubleshooting: Google Classrooms (student won't import or can't sign in)
• School Dashboard Account Admin Access and Management
• Adding and Provisioning Teacher Accounts with the School Dashboard
• My School sent me an Invitation to join their School Account (Accept or Reject Invitation)

Welcome Series 7

• Welcome to Boom
• Finding & Managing Boom Cards Teaching Resources
• Boom! Set up a Classroom
• Student Sign In
• Assign Boom Cards from your Google Classroom

See all 7 articles

Quick Start Guides 0