Change my Account

Why do I need two different pictures of me: an author and teacher picture?
Some of our users are only a teacher OR an author, not both. They only need one picture and one "nickname". If you are BOTH a teacher and an aut...
Tue, 19 Jul, 2016 at 12:23 PM
Downgrade an Account
You can downgrade an account from Settings. If you have a free promotion, you may end your free promotion at any time and shift to a different account level.
Fri, 4 Oct, 2019 at 3:16 PM
Cancel an Account
If you are contacting us to "CANCEL" and account first decide do you want to Delete the account or Downgrade it to a free account. Then select...
Fri, 4 Oct, 2019 at 3:15 PM
Add a Password
You can add a password by first adding an email address in My Settings. You can also connect or disconnect a Google login there. Once you have an email addr...
Mon, 22 Jun, 2020 at 11:00 AM
Adding or Changing your Email Address, Username, Google Authentication to Your Boom Cards Account
To change or add additional login options, go to My Settings, Account  Click the pencil icon next to your email to change it You may want to add a ...
Thu, 19 Nov, 2020 at 3:06 PM
Not Receiving Emails
If you are not receiving emails (confirmation, verification, or newsletter) drop us a note. Be sure to include your email you used to subscribe to Boom Lear...
Wed, 5 Dec, 2018 at 8:16 AM
How to Delete your Account or a Student's Account
A Single Student To delete a student account, login as the teacher, go to Classes, find the correct section, find the student, click the action button, ...
Wed, 25 Nov, 2020 at 10:35 AM
How to update my email address (old email address / Google doesn't work)
To change your email address go to Settings. Type over the old email address with the new one. If you can no longer access your account because you...
Wed, 8 Apr, 2020 at 5:06 PM
Your UserID is something we use for internal support purposes. We attach it to emails you sent to us from the Help Center so we can find your account faster...
Mon, 22 Jun, 2020 at 10:53 AM