Change my Account

Why do I need two different pictures of me: an author and teacher picture?
Some of our users are only a teacher OR an author, not both. They only need one picture and one "nickname". If you are BOTH a teacher and an aut...
Tue, 19 Jul, 2016 at 12:23 PM
Downgrade an Account
You can downgrade an account in the Membership tab of "My Settings". From there, you can find a record of all your Payment Transactions as well as...
Mon, 24 Jan, 2022 at 7:42 PM
Cancel an Account
If you are contacting us to "CANCEL" and account first decide do you want to Delete the account or Downgrade it to a free account. Then select...
Fri, 4 Oct, 2019 at 3:15 PM
Adding or Changing your Email Address, Username, or Sign-in Assistant
To change the primary email address on your Boom Learning account, open the Settings menu in the upper right corner of the page. Click on My Settings in th...
Mon, 12 Sep, 2022 at 4:40 PM
Not Receiving Emails
If you are not receiving emails (confirmation, verification, or newsletter) reach out through the Help Center or email help@boomlearning.com for assistance....
Tue, 28 Dec, 2021 at 2:59 PM
How to Delete a Student's Account
A Single Student To delete a student account, login as the teacher, go to Classes, find the correct section, find the student, click the action button, ...
Thu, 29 Sep, 2022 at 10:29 AM
Change your Password (Teacher)
This brief tutorial will teach you how to change your password from inside your account. If you forgot your password, please reset it here: Forgot Password ...
Mon, 12 Sep, 2022 at 10:13 AM
How to Delete Your Teacher Account
Go to your Account Settings. Click "Delete Account". Type DELETE (all caps) to proceed. This will PERMANENTLY DELETE all of your data (all student...
Fri, 22 Mar, 2024 at 6:40 AM