Account Management

Troubleshooting related to signing in, changing account information, and account security.

Troubleshooting: Student can't log in
For all cases Were the student's username and password entered correctly? Is the student's device properly connected to the internet? Which we...
Wed, 7 Oct, 2020 at 4:22 PM
Troubleshooting: Google Classrooms (student won't import or can't sign in)
One or more students are missing from an imported classroom There are 2 possible reasons a student did not get imported from a Google Classroom: Studen...
Thu, 29 Oct, 2020 at 5:13 PM
School Dashboard Account Admin Access and Management
This guide will explain how to: Sign in to your School Dashboard account Explain what the School Dashboard windows show and how to read and adjust them ...
Tue, 3 Nov, 2020 at 12:47 PM
Adding and Provisioning Teacher Accounts with the School Dashboard
This guide will explain how to: Add and/or invite teacher accounts to the School Dashboard roster Assign and revoke available membership licenses to the ...
Tue, 3 Nov, 2020 at 12:57 PM
My School sent me an Invitation to join their School Account (Accept or Reject Invitation)
Your school sent you an invitation to join their school account in the form of an email or a notification in your Boom account that looks like this: ...
Tue, 3 Nov, 2020 at 12:51 PM