Account Management

Troubleshooting related to signing in, changing account information, and account security.

Troubleshooting: Student can't log in
For all cases, make sure to check the following: Were the student's username and password entered correctly? Is the student's device properly c...
Thu, 11 Feb, 2021 at 6:26 AM
Troubleshooting: Google Classrooms
This article will explain how to troubleshoot the most common problems experienced when importing a Google Classroom to Boom. If you can't find the sol...
Thu, 15 Apr, 2021 at 11:19 AM
School Dashboard Account Admin Access and Management
If you do not have your login information. Please submit a help ticket or email help@boomlearning.com This guide will explain how to: Sign in to your Sch...
Tue, 19 Jan, 2021 at 2:18 PM
Adding and Provisioning Teacher Accounts with the School Dashboard
This guide will explain how to use the School Dashboard to add teachers to the school account, assign purchased memberships and points, and how to purchase ...
Wed, 6 Jan, 2021 at 11:54 AM
My School sent me an Invitation to join their School Account (Accept or Reject Invitation)
Your school sent you an invitation to join their school account in the form of an email or a notification in your Boom account that looks like this: ...
Tue, 3 Nov, 2020 at 12:51 PM
How to Merge Existing Boom Accounts
If you have multiple Boom accounts and need to merge them together, this article will cover the steps you need to take depending on your particular situatio...
Sat, 20 Feb, 2021 at 5:37 AM
School/Orgs: Re-Assign an Account to a New Teacher
This article will walk you through how to assign an account to a new teacher. This is for school/organizational owned accounts only. This will allow admins ...
Thu, 21 Jan, 2021 at 11:25 AM